Refund policy

RETURN & REFUND POLICY

SACRITH

SACRITH releases are produced in limited quantities. Due to the exclusive nature of our products, all standard orders are considered final sale, except where otherwise required by applicable law.

Orders placed using Klarna are subject to the return and refund terms outlined below.

Standard Orders (Non-Klarna)

At this time, SACRITH does not accept returns, exchanges, or refunds on standard orders. All standard purchases are final sale, except where required by applicable consumer protection laws.

Please carefully review all product descriptions, sizing information, and order details before completing your purchase.

Klarna Orders

The following return policy applies to eligible physical products purchased using Klarna.

Return Window

We accept eligible returns within 14 days of receiving your order.

Return Conditions & Packaging Requirements

To qualify for a return, items must meet the following conditions:

  • Items must be unused, unworn, and unwashed.

  • Items must be in their original condition with all tags attached.

  • Items must be returned in their original packaging.

  • Items must be securely packaged to prevent damage during shipping.

All returned merchandise is subject to inspection before a refund is approved.

How to Initiate a Return

To request a return, contact support@sacrith.co within 14 days of receiving your order.

Please include your order number and reason for the return.

Our support team will respond with instructions within 2 business days.

Returns sent without prior authorization may not be accepted, except where required by law.

Return Address

SACRITH

Please contact support@sacrith.co to receive the appropriate return shipping address before sending any items.

Return Shipping & Costs

An approved return shipping label will be provided.

The cost of return shipping will be deducted from your refund unless the item received was defective or incorrect, or applicable law requires otherwise.

SACRITH is not responsible for items lost or damaged due to improper return packaging.

Refunds

Once your return has been received and inspected, we will notify you of its approval or rejection.

Approved refunds will be processed through Klarna to the original payment method, subject to Klarna's payment processing procedures.

Please allow 5–10 business days for refund processing. Additional processing time may be required by Klarna or your financial institution.

Right of Withdrawal (EU/EEA Customers)

Customers in the European Union and European Economic Area may have a statutory right to withdraw from eligible online purchases within 14 days of receiving their order, regardless of payment method.

To exercise this right, notify us in writing at support@sacrith.co within the applicable withdrawal period.

Please include your order number and a clear statement of your decision to withdraw.

Any statutory exceptions and return requirements permitted under applicable law will apply. Nothing in this policy limits your mandatory consumer rights.

Defective or Incorrect Items

If your order arrives defective, damaged, or incorrect, please contact us at support@sacrith.co within 7 days of delivery whenever possible.

Please provide:

  • Your order number.

  • Clear photos showing the issue.

  • A brief description of the problem.

If a manufacturing defect or fulfillment error is confirmed, SACRITH will arrange a replacement at no additional cost. If a replacement is unavailable, a refund will be issued to the original payment method.

Please keep defective merchandise in its original condition and packaging whenever reasonably possible.

Your rights under applicable consumer protection laws remain unaffected by this reporting period.

Review of Claims

All return, refund, and defect claims are reviewed on a case-by-case basis.

SACRITH reserves the right to reject returns that do not meet the eligibility requirements outlined in this policy, except where applicable law provides otherwise.

Items returned in an ineligible condition may be shipped back to the customer at their expense, where permitted by law.

Contact Us

For questions regarding returns, refunds, or your order, please contact:

SACRITH

Email: support@sacrith.co

We aim to respond to all inquiries within 2 business days.